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Code Fix: K2 Studio closes unexpectedly

  • February 16, 2021
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Anelle
Nintex Employee
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  • Nintex Employee
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Code Fix: K2 Studio closes unexpectedly

KB002909

PRODUCT
K2 blackpearl 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 35
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When designing or editing a workflow in K2 Studio, it closes unexpectedly, and an error is logged in Event Viewer. This issue may occur when custom dll files are used in the workflow.

Error Message

The following error is logged in Event Viewer:

Application: K2Studio.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP35 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP35 to apply the fix.

 

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