Code Fix: An error is logged when a user opens the K2 Workspace App on K2 Mobile
KB003354
PRODUCTK2 Five 5.3
K2 Five (5.3) Fix Pack 19
Issue Description
An error is logged in the K2 HostServer log when a user opens the K2 Workspace App on K2 Mobile.
Error Message
The following error is logged in the K2 HostServer log: “3012 K2 Pass-Through Authentication failed. Current Host Server configuration prevents switch to non-Windows identities”.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
|---|---|---|---|---|
| X | X | X | X | Fix Pack 19 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.