Code Fix: Unable to access a K2 Application in SharePoint after upgrading to K2 4.7
KB002514
PRODUCTK2 blackpearl 4.7
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Issue Description
When you have a K2 Application created from a SharePoint List in K2 4.6.10, after you upgrade to K2 4.7 an error is logged in the K2HostServer.log file when you attempt to access the K2 Application in SharePoint.
Error Message
The following error is logged in the [INSTALLDIR]Host ServerBinK2HosterServer.log file when attempting to open the K2 application:
“The requested item “GetListItemByTitle” cannot be found in the collection”.
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 March 2018 Cumulative Update FP13 from Regional Support.
- Install the K2 4.7 March 2018 Cumulative Update FP13 to apply the fix.
- It is recommended to refresh the browser cache.