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Code Fix: Unable to filter on an empty field in a User SmartObject

  • February 16, 2021
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Code Fix: Unable to filter on an empty field in a User Manager SmartObject

KB002506

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 5

 

Issue Description

When filtering on an empty field in a User Manager SmartObject, such as the Active Directory Service 2 SmartObject, an error occurs.

Error Message

The following error message is displayed: “Message: The (&(objectClass=user)(objectCategory=person)(objectSid=*)(!samAccountType:[Type]:=3)(!userAccountControl:[UAC]:=2)(mail=)) search filter is invalid.; ServiceName: ADService2; ServiceGuid: [GUID]; InnerExceptionMessage: ; "

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Get the K2 Five (5.1) FP5 from Regional Support.
  3. Install the K2 Five (5.1) FP5 to apply the fix.

 

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