Skip to main content
Nintex Community Menu Bar

Unable to send email to shared mailbox via Office 365 Nintex

  • March 26, 2021
  • 0 replies
  • 227 views
  • Translate
butlerj
Nintex Employee
Forum|alt.badge.img+20
ISSUE
When attempting to email a shared mailbox via an Office 365 Nintex Workflow the 'Send Email' action is unable to resolve the Shared Mailbox account.
ERROR CODE
RESOLUTION
Check to see if the email account can receive emails from a different source e.g. Gmail. If the shared mailbox can receive email, then utilize the 'External Email & Attachment' option. If the Shared Mailbox was setup and configured as an Office 365 Shared Mailbox then emails should be received with both options.
ADDITIONAL INFORMATION
RELATED LINKS
    Did this topic help you find an answer to your question?

    0 replies

    Be the first to reply!

    Reply


    Sidebar Buttons
    Nintex Community Home Contact Nintex Support Email Nintex Community Check Nintex Status
    Terms & ConditionsCookie Settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie Settings