Workflow SO Service: Root element missing
KBS100005
PRODUCTK2 blackpearl 4.6.9 to 4.6.11
BASED ONK2 blackpearl 4.6.11
TAGSK2 Workspace
Code Fix
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
The following error is seen in the Smartobject Services Tester Tool or in Workspace > Management > SmartObjects > Services > Workflow Service or Workflow Reporting Service.Symptoms
When you try and edit efresh your Workflow Service or Workflow Reporting service, the following error is thrown: "Workflow SO Service: Root element missing."
