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Bot Cannot Click Elements in Web Browser

  • October 5, 2023
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MRepetti
Nintex Employee
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Problem

When running the RPA LE Bot against a web browser, the Bot is unable to click the Elements in the app.

Solution

Check to see if the Bot is being run in a maximized state. If the Bot is in full screen mode, then this could cause this issue.

When the Bot performs an action, it immediately changes the focus from the application it is interacting with back to itself so that if the user wants to pause the botflow, it is in a state for this to happen. This causes a focus/timing issue between Bot and the webpage.

To resolve this issue, make sure the bot in in a more minimized state. You can do this by using the Resize Me action that is located on the action toolbar under the Me Category. Any of the resize actions could be used but if you use the Resize Me action, you can change the size to 'Right 50% of the screen' for example and this will allow Bot to interact with the element in the browser successfully.
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