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Drawloop - Error: The request sent to this API connection does not have a correct salesforce.com URL

  • March 26, 2021
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Nintex Employee
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Issue

An error of  "The request sent to this API connection does not have a correct salesforce.com URL. Please have your salesforce.com administrator contact support." is received after updating to Salesforce Spring '18.

 

Resolution

  1. Navigate to Setup-->Critical Updates
  2. Please ensure the following Critical updates are deactivated:
    1. "Remove Instance Names From URLs for Visualforce, Community Builder, Site.com Studio, and Content Files"
  3. Clear the Browser Cache
  4.  Log out of Salesforce

 

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