Skip to main content
Nintex Community Menu Bar

Drawloop - Adobe Sign from a Salesforce Community

  • March 26, 2021
  • 0 replies
  • 102 views
  • Translate

Brent_Doc
Nintex Employee
Forum|alt.badge.img+12

Issue

Adobe Sign Agreement Envelopes fail when generated from a Community using SOBO.

 

Error Code

On the Adobe Agreement Envelope: 

  • Invalid user ID or email provided in x-api-user header.
  • Invalid or no file info is provided.

 

Resolution

Manual runs from the Lightning Component, Flow, or Looplus Run page are not supported for SOBO.

  • Convert the manual run experience into an Outbound Message
  • Purchase individual Adobe Sign licenses for the community users.

 

Additional Information

This behavior is seen from an Adobe button as well. Please post any additional use-cases and desired functionality on our Uservoice.

 

Related Links

Did this topic help you find an answer to your question?

0 replies

Be the first to reply!

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie Settings