Code Fix: You are unable to assign Customer Relationship Management (CRM) tasks to Customer Relationship Management teams
KB002330
PRODUCTK2 Five 5.0
K2 Five (5.0) Fix Pack 19
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Issue Description
When you create a new task through the Customer Relationship Management (CRM) smartobjects and assigning a Customer Relationship Management team as the owner of the task an error is displayed.
Error Message
The following error occurs: ‘systemuser with ID={GUID} does not exist’.
Resolution
- Ensure you have K2 Five RTM installed.
- Get the K2 Five RTM FP19 from Regional Support.
- Install the K2 Five RTM FP19 to apply the fix.