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Code Fix: Unable to use the Task ID smartfield in any mail task editor

  • February 16, 2021
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Code Fix: Unable to use the Task ID smartfield in any mail task editor

KB002279

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 14
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

You are unable to use the Task ID smartfield from the Workflow context browser when dragging the field in any mail task configuration.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP14 from Regional Support.
  3. Install the K2 Five RTM FP14 to apply the fix.
  4. Edit the workflow and remove the existing mapping of the Task ID field. Re-configure the mapping using the Task ID field again.

 

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