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Code Fix: The Image or File Attachment controls display incorrectly in PDF

  • February 16, 2021
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Anelle
Nintex Employee
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  • AnelleNintex Employee
  • Nintex Employee
  • 13 replies
 

Code Fix: The Image or File Attachment controls display incorrectly in PDF

KB002919

PRODUCT
K2 Five 5.1
K2 Five (5.1) November 2018 Cumulative Update
K2 Five (5.1) November 2018 Cumulative Update Fix Pack 5

 

Issue Description

When you generate a PDF file from a view or a form containing the Image or File Attachment controls, the controls display black instead of displaying the image.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Download and install the K2 Five (5.1) November 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.1) November 2018 Cumulative Update FP5 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.1) November 2018 Cumulative Update FP5 to apply the fix.
  5. You need to refresh the browser cache.

 

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