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Code Fix: Unable to close a subform that has navigated to a URL

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Code Fix: Unable to close a subform that has navigated to a URL

KB002199

PRODUCT
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

Unable to close a subform that has navigated to an external URL, such as Excel online or Reporting Services.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 November 2017 Cumulative Update FP10 from Regional Support.
  4. Install the K2 4.7 November 2017 Cumulative Update FP10 to apply the fix.
  5. Refresh the browser cache.

 

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