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Unable to grant access to workflow user profile error "The app <GUID> does not exists"

  • March 26, 2021
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butlerj
Nintex Employee
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ISSUE
When clicking the button "Grant Access To Workflow" as per these instruction, the following error occurs: 
Sorry, something went wrong
The app <GUID> does not exists.
ERROR CODE
RESOLUTION
  1. Navigate to the site URL that is going to be trusted. e.g. https://companyname.sharepoint.com/sites/HR
  2. Then navigate to the Workflow App ID from the workflow by following the instruction below:
    • Go to Site Setting > Site app permissions.
    • Find the app display name Workflow (Note : NOT NINTEX WORKLFOW).
    • Get the value of App Identifier of the app display name Workflow.
    • The app ID is between ms.sp.ext| and the @ symbol, for example the App Identifier is i:0i.t|ms.sp.ext|23803489e-0e9e-4fc3-a3b3-e2bd7599c5ad@a6f890769-0c2d-46f7-9480-072519e051ed. The App ID is 23803489e-0e9e-4fc3-a3b3-e2bd7599c5ad.
  3. Once we have the URL (step 1) and the App ID (step 2) , we can make a link with this format below:
  4. Now go to the that link and the user will see the standard Trust page to allowing the user to trust workflow engine to access User Profile Service.
     
ADDITIONAL INFORMATION
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