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Code Fix: Updating a SharePoint item multiple times in Runtime presents an error

  • February 16, 2021
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Anelle
Nintex Employee
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  • AnelleNintex Employee
  • Nintex Employee
  • 13 replies
 

Code Fix: Updating a SharePoint item multiple times in Runtime presents an error

KB002524

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 6

 

Issue Description

When you update a SharePoint item multiple times using K2 smartforms in Runtime an error is presented

Error Message

The following error occurs: “Version conflict”

Cause

SharePoint caches list items client side and if this item gets updated indirectly (such as adding or removing attachments) the cached version of the list item is out of sync with the version of the item on SharePoint server.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Get the K2 Five (5.1) FP6 from Regional Support.
  3. Install the K2 Five (5.1) FP6 to apply the fix.
  4. It is recommended to refresh the browser cache.
  5. You should now be able to continue working on your form without the error.

 

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