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Unable to close Subview - Close iconutton missing

  • February 16, 2021
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MillaZ
Nintex Employee
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  • Nintex Employee
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Unable to close Subview or Subform: Close iconutton missing

KBS100118

PRODUCT
K2 Five
K2 smartforms
BASED ON
K2 smartforms (all)
TAGS
SmartForms Designer
SmartForms
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

The close button or "X" icon that appears in the upper-right hand corner of the Subform or Subview is missing:

 

Image

Symptoms

You may experience this issue when Google Chrome is at zoom levels below 100% (except for 80%) and when the viewform is using the Lithium theme.

Resolution

The developers are aware of this issue and it will be resolved in a future release of K2.

 

Workaround

 

- Use internet browsers other than Google Chrome

- If you continue to you use Google Chrome, use different zoom sizes.

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