Code Fix: K2 Role not updated intermittently when using Identity Microservices
KB002550
PRODUCTK2 Five 5.1
K2 Five (5.1) Fix Pack 8
Issue Description
When you attempt to create a new or update an existing K2 Role, the record is locked under the ServerID column, which results in a Host Server log error.
Error Message
The following error shows in the Host Server logs: "Error","IdentityService","64007","IdentityServiceError","IdentityService.ResolverManager.UpdateRole","64007 IdentityLockedOutException,136427”
Resolution
- Ensure you have K2 Five (5.1) installed.
- Get the K2 Five (5.1) FP8 from Regional Support.
- Install the K2 Five (5.1) FP8 to apply the fix.