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Code Fix: Unable to create Error Profiles in K2 Management

  • February 16, 2021
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Anelle
Nintex Employee
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  • AnelleNintex Employee
  • Nintex Employee
  • 13 replies
 

Code Fix: Unable to create Error Profiles in K2 Management

KB002431

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 1

 

Issue Description

When attempting to create a new Error Profile via the New button in K2 Management > Workflow Server > Errors > Error Profile form, the Process Set Name drop-down is empty and no workflow can be selected.

Resolution

  1. Ensure you have K2 (5.1) installed.
  2. Get the K2 Five (5.1) FP1 from Regional Support.
  3. Install the K2 Five (5.1) FP1 to apply the fix.
  4. It is recommended to refresh the browser cache.

 

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