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Code Fix: Slow performance occurs when generating the licensed users Audit Report

  • February 16, 2021
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R
Nintex Employee
 

Code Fix: Slow performance occurs when generating the licensed users Audit Report

KB003277

PRODUCT
K2 Five 5.3
K2 Five (5.3) Fix Pack 12

 

Issue Description

When generating the licensed users Audit Report from K2 Management > Licenses, on a server with a high number of users, slow performance is experienced and a time out error may occur.

Resolution

  1. Ensure you have K2 Five (5.3) installed.
  2. Download the K2 Five (5.3) FP12 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.3) FP12 to apply the fix.
  4. It is recommended to refresh the browser cache.

 

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