Code Fix: An error occurs when a workflow is started using an IPC event
KB002012
PRODUCT
Issue Description
When starting a workflow using an IPC event from another workflow designed in K2 Designer an error occurs.
Error Message
The error states “Object reference not set to an instance of an object”.
Resolution
- Ensure you have K2 4.7 installed.
- Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 August 2017 Cumulative Update FP3 from Regional Support.
- Install the K2 4.7 August 2017 Cumulative Update FP3 to apply the fix.
- Ensure the “Use automatic item reference mapping (recommended)” tick box is disabled.
