Code Fix: An error occurs when you use a filter during execution of the GetUsersByGroup method for the AD Service 2 SmartObject
KB003395
PRODUCTK2 Five 5.3
K2 Five (5.3) Fix Pack 25
Issue Description
When an Active Directory group contains parenthesis symbols in the group name, and you execute the GetUsersByGroup method with a filter for the AD Service 2 AD User SmartObject, an error occurs.
Error Message
The following error occurs: “Failed to translate name EL TCC 28 Technics 29”.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
|---|---|---|---|---|
| X | X | X | X | Fix Pack 25 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.