Skip to main content
Nintex Community Menu Bar

smart actions customization

  • April 20, 2018
  • 3 replies
  • 11 views
  • Translate

Hi, 

     once user has taken action through smart actions i wants to execute smartobject, is there any way to achive it or let me know if i need to do any coustmiztionin k2 smart actions. 

Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+16
  • 682 replies
  • April 20, 2018

Hi,


 


Can you provide a bit more details about the scenario? It sounds like the user wants to use K2 SmartActions in conjunction with SmartObject calls in the email for this particular scenario. K2 SmartActions is just a messaging feature that enables user to action worklist items by responding to a message, I dont believe it will work with SmartObject execution.

Translate

  • Author
  • 1 reply
  • April 28, 2018
Hi,
My scenario is like I need to update some coustm data after approving through smart actions.. client Don't wants add smartobject event in workflow..let us know how to achieve it
Translate

Forum|alt.badge.img+10
  • Scholar
  • 586 replies
  • April 28, 2018

You cannot add custom data through the smartactions function (adding comments is a common request for example).  SmartActions simply completes the task with the action specified for that destination user.  No other data is processed.

 

The alternative would be to write your own "smartactions" service which based on some tags in the email would then  update the corresponding data using the K2 APIs.  I've done something similar in the past for customers and its worked well but it will take some development effort. 

 

Not sure why they wouldn't want to add a smartobject event to the workflow.

 

Regards,

Tim

 

 

Translate

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie Settings