Actioning the workitem through a hyperlink in email

Hi madhu_hari

This question has been asked before See the following link below for more infomation.

https://community.k2.com/t5/K2-Five/approval-workflow-smart-actions-not-appearing-as-a-link-working/td-p/104755

Regards

Elvis

Hi  @madhu_hari;

Are you on 4.7 or prior ,,,please drill into this doc  regarding the howTos based on your requirement(http://old.k2underground.com/blogs/johnny/archive/2012/01/19/k2-4-5-tip-of-the-day-getting-the-workitem-urls-to-work-with-escalations-activity-escalations-vs-event-escalations.aspx)

---http://old.k2underground.com/blogs/blacktop/archive/2009/04/29/how-to-send-escalation-email-to-only-those-destination-users-who-have-not-completed-a-task.aspx

and community related thread(https://community.k2.com/t5/K2-Appit-Forum-Posts/How-to-get-last-actioned-user-on-task-when-approving-through/td-p/94261).

I recomment you to consider an  upgrade to k2 Five, if you still behind and take advantage of new advanced features.

Regards;

Widson.