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Code Fix: When installing Android 9, the Rich Text editor no longer displays

  • February 16, 2021
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Anelle
Nintex Employee
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  • Nintex Employee
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Code Fix: When installing Android 9, the Rich Text editor no longer displays

KB003174

PRODUCT
K2 Five 5.3
K2 Five (5.3) Fix Pack 3
BASED ON
K2 Five 5.3

 

Issue Description

When Android 9 is installed on an Android device, the Rich Text editor do not display when you open a view or a form in runtime.

Resolution

  1. Ensure you have K2 Five (5.3) installed.
  2. Download the K2 Five (5.3) FP3 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.3) FP3 to apply the fix.
  4. Refresh the browser.

 

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