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Known Issues: Unable to Deploy a K2 Package on a SmartForms Runtime Only site after installing K2 4.7

  • February 16, 2021
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Known Issues: Unable to Deploy a K2 Package on a SmartForms Runtime Only site after installing K2 4.7

KB001832

PRODUCT
K2 smartforms 4.7
BASED ON
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Introduction
In a distributed environment, where the SmartForms runtime site is installed but no K2 Designer site is installed, you are not prompted for a SmartForms license key when installing a new instance of K2 4.7. After installation, when you try to deploy a package to the runtime site, an error occurs.     
 

 

Error Message
Error message: ‘Insufficient license type.  Server does not have a SmartForms Designer License’.
 

Image

Workaround

  1. To resolve the issue, add your SmartForms license key either through the K2 Management site or through Workspace.
  2. Restart the K2 Service.
  3. Redeploy the package.

 

 

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