Is there a way to action a worklist item as a service account via a button click on a form even if that service account is added as a recipient to a task but the person clicking the button is not?
For example, I have a button on a form that someone can click who isn't assigned to the task that that button is actioning. I do a search for the task serial number specific to the service account who is assigned the task. The logic works like a charm. However, when the button is clicked by an end user and the workflist action is taken, K2 is saying that the current user (who is not the service account) does not have the rights to action the task.
I want to know how can I get around this error? Is there a way to impersonate my service account or the button click, or the action a worklist item rule so that the task can be actioned by the service account and not the end user?