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Using Create List Item action in workflow is not opening. The error says "We are sorry, we could not open your workbook. It's possibly corrupt or using a file format that is not supported."

  • March 26, 2021
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KB_Admin
Nintex Employee
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Issue

 When creating a Excel Spreadsheet, using a Create List Item action, the Excel spreadsheet does not open, and shows the error:
"We are sorry, we could not open your workbook. It's possibly corrupt or using a file format that is not supported."

 

Resolution

This is an underlying issue with the Sharepoint platform and also occurs with a Sharepoint Designer Workflow action: "Create List Item"

As an alternative, use the O365 action “Office 365 Upload File"

 

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