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Code Fix: An error occurs when running the K2 Five for SharePoint application registration and activation

  • February 16, 2021
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Anelle
Nintex Employee
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  • AnelleNintex Employee
  • Nintex Employee
  • 13 replies
 

Code Fix: An error occurs when running the K2 Five for SharePoint application registration and activation

KB002602

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 12

 

Issue Description

When you run the registration and activation for the K2 Five for SharePoint application, an error occurs.

Error Message

The following error message occurs: “Thread1: The remote server returned an error: (401) Unauthorized”.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Get the K2 Five (5.1) FP12 from Regional Support.
  3. Install the K2 Five (5.1) FP12 to apply the fix.
  4. It is recommended to refresh the browser cache.
  5. You will now be able to successfully run the registration and activation for the K2 Five for SharePoint application.

 

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