Issue Description
When you use the Envelope Audit SmartObject for a reference and then use that reference in a workflow, an error occurs.
Error Message:
The following error occurs: “Workflow runtime error: The Input property EnvelopeID was expected but not found.; ServiceName: DocuSign; ServiceGuid: [GUID];”.
Resolution
The fix is available in:
- K2 Five (5.3) November 2020 Cumulative Update Fix Pack 9.
- K2 Five (5.4) Fix Pack 29.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- You need to refresh the Envelope Audit SmartObject from K2 Management for the fix to be applied.