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lazy approval issue iPhone: ReplyTo address doesn't get changed on reply

HI All,

We're running Nintex Workflow 2010 on Sharepoint 2010. Lazy approval is working fine, but for my users with iPhones are having an odd issue.

On an iPhone, when they get the Lazy Approval-enabled email task, when they click Reply, it doesn't set the ReplyTo address. As such the email isn't sent to the Lazy Approval address for processing. In our case, it NDR's since we're using a mail relay.

That same workflow, running on the same box, sent to my Blackberry, and I reply, and the ReplyTo address is set fine, and of course processes through. And, Outlook works fine as well.

It appears to just affect the native mail app on an iPhone. Has anyone ever seen that?

Thanks for any ideas.

--Ben

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dan_white
Nintex Newbie

Re: lazy approval issue iPhone: ReplyTo address doesn't get changed on reply

I have seen that behavior also on another phone, although I didn't pursue a solution.

I'd be curious if anyone has an answer other than setting the From address to the same as the Reply To address.

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