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jocelynm
Nintex Newbie

Why is Nintex Workflow Flexi Task erroring out on reminder date

My Flexi Task action is erroring out on the reminder date and I have not been able to figure out why. There are three reminders, three days apart. Workflow errors out on first reminder date.

The error message is "Error in task. Outcome information is not available."

The two Outcome options are "Approve" and "Reject." These are the only options. I have branches for "Approve," "Reject," and "Other."

Under Action -> Advanced Options, I have "include an 'Other' branch..." checked.

There is no Escalation (I first thought it was escalation causing the issue, so I removed it.)

Any thoughts on what could use this issue?

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emha
Nintex Newbie

Re: Why is Nintex Workflow Flexi Task erroring out on reminder date

what's your environment?

could you post reminder configuration to see what's its content?

have you tried to remove flexi task and ad it once again, if something got broken?

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