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Lookup List Column keeps "loading.." in Nintex Form

I've a lookup column in one of my Nintex form which refers to a list called "Compliance Team". Everyone has access (Design, Edit, Contribute, Read) to this team list.

When the end user creates a new item, this lookup list column keeps "loading..". But it works good for the site owners. I'm not sure, if this is anything related to the permission or settings ? Here is the screenshot.

Nintex List Lookup - Loading Error.png

Appreciate any help.

Thanks, D

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12 Replies
Automation Master
Automation Master

Re: Lookup List Column keeps "loading.." in Nintex Form

Which Nintex Forms version is installed ?

Are there JavaScript errors (in Internet Explorer, press F12 and go to the debugger tab) when an end user creates a new item ?

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Not applicable

Re: Lookup List Column keeps "loading.." in Nintex Form

Thanks Caroline. There was a JavaScript error preventing the dropdown to load correctly. I fixed it and all working good now.

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jwiskema
Nintex Newbie

Re: Lookup List Column keeps "loading.." in Nintex Form

I'm having the same issue, but I don't have any custom JS in my form and don't see an error in the debugger.  Any suggestions?

Thanks,

Jennifer

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Automation Master
Automation Master

Re: Lookup List Column keeps "loading.." in Nintex Form

Have you added the form on a page with the Nintex Forms web part ?

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jwiskema
Nintex Newbie

Re: Lookup List Column keeps "loading.." in Nintex Form

No, i am using the 'new item' functionality.

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Automation Master
Automation Master

Re: Lookup List Column keeps "loading.." in Nintex Form

Are you in Office 356 or On Premise ?

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jwiskema
Nintex Newbie

Re: Lookup List Column keeps "loading.." in Nintex Form

On premise, 2013.

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Automation Master
Automation Master

Re: Lookup List Column keeps "loading.." in Nintex Form

That's strange, it should work.

Maybe there's a script included in the master page that makes the list lookup not loading correctly.

Does it work in preview ?

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jwiskema
Nintex Newbie

Re: Lookup List Column keeps "loading.." in Nintex Form

We don't have any custom javascript on that environment. It works in the preview, but in the preview the user is me.  When other users see it it doesn't load. The form is available for anonymous submission.

Thanks,

Jennifer

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