Knowledge Base

Send Emails without Creating Activity History

  • 15 February 2022
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Topic

Send an email without creating any activity history.

 

Instructions

There is only one combination that will allow for no email activity to be created on a record. The combination configuration is as follows:

  1. On the delivery option, you must select the following:

  2. Internal email = checked

  3. Auto Send = checked

  4. The 'Additional to' section will be the location of the <<tag>> of the contact email you are sending to.

  5. The email template must be a DocGen for Salesforce Email as body email template. For more information, refer to Nintex Help: Email Templates


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