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Generating Support Files message is not disappearing while unpacking pages

  • July 10, 2024
  • 10 replies
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I keep getting the following message when unpacking the pages from page pack.
Generating Support Files: Sending Deployment…
7c1eb76a1bd24a81dc7faf0f6e9be67721ac6872.png 

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10 replies

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Naval,

Can you check and see if you’re getting any errors in your browser’s console? Also, how many pages are in that page pack?

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  • Author
  • 5 replies
  • July 10, 2024

Hi Amy,

Thanks for the quick response. There are only 3 pages in the page pack.

Here is the screenshot of the browser’s console.
78584ba9ed53fc19181e3efa96c269500f5a2938.png


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Hi Amy, do you have any update on this?  It has us at a standstill with our development of these pages.  

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Naval, 

Were these pages packed through a module or just selected individually and then packed up?

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Kelly,

We’re still investigating the problem and trying to nail down what’s causing it. Do you see the same errors in your console as Naval (Uncaught TypeError: Cannot read property ‘done’ of undefined)? Also, were your pages packed through a module or selected individually and then packed up?

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  • Author
  • 5 replies
  • July 10, 2024

I just selected individually and then packed up.

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  • Nintex Employee
  • 889 replies
  • July 10, 2024

Naval, do the two orgs involved have the same version of Skuid installed? I wouldn’t think having different Skuid versions would necessarily cause a problem, but we’re looking for more details about your environment that may be relevant here. 

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Naval and Kelly,

Do the pages you’re trying to unpack have Javascript resources included on them? If you go to one of your Skuid pages that has a Javascript resource on it, are you able to generate a support file for that page (More Page Actions -> Generate Support File)?

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Hi guys,

This is an issue related to generating support files that our developers are now aware of. We’ll let you know when this is fixed in a future release.

Thanks!

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Hello Skuid Community ~

Thank you for your patience! Skuid implemented a fix in the new Brooklyn (10.0.3) release which is now available on the Skuid Releases page.

As a reminder, Salesforce does NOT allow reverting back to prior versions of managed packages. Skuid always recommends installing new versions in a non-business critical sandbox environment to test all mission critical functionality before installing into a production environment. We also recommend that you update out of date themes when you upgrade.

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