Anyone experiencing issues? This morning i had massive targeting issues in Chrome and noticed the extension is updated as of 11/16/2022to 2.0. I'm hoping there is a fix for this before i go retargeting all my scripts. I have a case opened but was wondering if there were any known solutions
+10- Nintex Employee
- 30 replies
Hello Frank,
I see that you opened a case and I am currently working with you in that case but for anyone else who is reading this we have a few questions to help Dev determine what happened because the extension passed QA testing.
- What browser are you using?
- What version of RPA are you using?
- What applications are you interacting with?
Please try the steps below to see if this will help:
- Check your extension status in the browser and make sure it doesn't say (Inactive) next to service worker.
- Close all instances of your browser.
- Go to the taskbar icons but clicking the little arrow on the bottom right of your screen.
- Right click on the Chrome and/or Edge icons and Close Chrome and/or Edge. This will clear any old version and ensure that you are using the new version when opening the browser.
- Open a new browser and test.
If you are experiencing this issue and the above does not help, please open a support case so we can further troubleshoot.
Thank you in advance for your help.
Michelle
Nintex Support
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