Nintex RPA import Data from Excel an issue

Hi, Dmitry,

Please try updating your Access database engine. Go to https://www.microsoft.com/en-us/download/details.aspx?id=54920 and download the 32-bit version. Then install it using the /quite flag "accessdatabaseengine.exe /quiet" from an administrative command prompt, and let us know if that fixes the error you're seeing.

Thanks,

Mike

We are using 64-bits system only and can't change it. Do you have other solve? Does Nintex RPA works with 32-bit MS Access only?

Foxtrot is a 32-bit application that uses a helper app called Foxtrot64 to do interaction on 64-bit systems. That said, we need the 32-bit version of the Access database engine, and that should be installable on your system. Let me know!

OK. I understood. Unfortunately, this is not suitable for our client.

Keep in mind that the installation of Nintex Bot already installs this 32-bit component and this is simply an update of that component to determine if it solves the issue you're experiencing.

The client has updated the MS office including the "Microsoft Access Database Engine 2016 Redistributable" component, but it didn't help. 

Hello,

Please try installing Access 2016 Redistributable again but first uninstall the currently installed version (listed as 'Microsoft Access database engine 2016' in the 'Apps & features' list).  This is because the latest version will not install properly over an existing older version of Access 2016 Redistributable.  It must first be manually uninstalled.

https://www.microsoft.com/en-us/download/details.aspx?id=54920

When installing the 32-bit version on an operating system that already has a 64 bit version of Office already installed on it, it must be installed through a command prompt (Run as Administrator) using the /QUIET option.

For example:

If you downloaded the installation file in the folder:
C:\Temp\accessdatabaseengine.exe

Run the following command in the Command prompt: C:\Windows\System32> C:\Temp\AccessDatabaseEngine.exe /QUIET

You will not see any prompts during installation.  After a few minutes, check to see if it has been installed in Windows 'Apps & features' list.

Thank you