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Error 1064 when starting NintexRPACentral service

  • 18 November 2022
  • 3 replies
  • 4 views

Hi,



I'm getting a issue when starting the Nintex RPA Central Service. the error is 1064.



Attached is a screenshot of the error. and even the error log of nintex.



When I remove the database files from location: C:WindowsSystem32configsystemprofile



and try to start service so it can recreate the database files. it wont work it will say that the RPACentralWeb database already exist.





Can someone help me?
Or help me with backup so I can re install, I cant lose my botflows that I created.

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Best answer by michta 18 November 2022, 19:49

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Hi, Suprianaj,





Did you make a copy of the database files (RPACentralWeb, RPACentralKeys) files that you found at C:WindowsSystem32configsystemprofile?



You can follow the spirit of this article to reinstall RPA Central and get your botflows back: https://help.nintex.com/en-US/rpa/Troubleshooting/BotflowsUnavailable.htm





If you need more help you might want to open a Support ticket.



Thanks,



Mike

Hi Mike,

Yes I made a copy of those files
Thank you Michta,
I made a backup (Copy) of the 4 files located: C:WindowsSystem32configsystemprofile

And I reinstalled the Nintex RPA Central.

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