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Send email error in Kryon Studio

  • May 12, 2023
  • 3 replies
  • 155 views

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Hi! I tried to send a test email message via Kryon Studio but this error (Could not send test email. Please check host name and credentials) keeps popping up.

In the yellow highlighted, that is my windows login saved in the credential vault. May I know if these credentials are referring to my windows login? Otherwise, which credentials should those be? Or what should be amended to the host name?

 

I am logged onto Kryon registered under my colleague’s windows ID. Could that be an issue? Should my colleague create her credentials into vault instead, and then the test email could only be tested via her windows?

Regards,

Shin

Best answer by fguaragna

Credentials should be in the following format:

hostname: exchange server fully qualified name. example: outlook.office365.com

username: username@yourdomain.com : example bill@microsoft.com

password: your domain password.

Please check the online documentation for more information

https://help.nintex.com/en-US/kryonrpa/22.9.1/Content/AdvancedCommands/EmailCommands/Send_Email_Message.htm#_Toc103165764

 

 

3 replies

fguaragna
Nintex Employee
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  • Nintex Employee
  • Answer
  • May 12, 2023

Credentials should be in the following format:

hostname: exchange server fully qualified name. example: outlook.office365.com

username: username@yourdomain.com : example bill@microsoft.com

password: your domain password.

Please check the online documentation for more information

https://help.nintex.com/en-US/kryonrpa/22.9.1/Content/AdvancedCommands/EmailCommands/Send_Email_Message.htm#_Toc103165764

 

 


MillaZ
Nintex Employee
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  • Nintex Employee
  • May 22, 2023

Hi @Shin 
Did this help you solve your issue?


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  • Author
  • Rookie
  • May 23, 2023

Yes. It works now!