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Kryon Studio has encountered an error and must be close at Create Wizard > Get Started

  • June 12, 2021
  • 2 replies
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M

Hello to all,

 

I am new at Kryon Studio. I installed Kryon Studio and all works well so far. But if I want to create a wizard and press the Get Started button an error message occures.

 

As attachment the error message from the Windows event log. It is an untreated exception in the application kryon.studio.exe. I use Windows 10, Version 1909, Build 18363.1500.

 

Thanks for tips and hints.

 

Best regards

Stefan

 

25634i8ABF549C61CC6BCC.jpg

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    2 replies

    M
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    • 5 replies
    • August 29, 2022

    Hello to all,

     

    this morning I tried it Windows 10, Version 21H1, Build 19043.1052 and all works well without any problems. I don't have the slightest idea what could be the reason for the behavior with the version 1909. Perhaps someone has already had similar experiences.

     

    Thanks and best regards

    Stefan

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    M
    • mail
    • Author
    • 5 replies
    • August 29, 2022

    Hello to all,

     

    this morning I tried the installation again with Windows 10, Version 21H1 and I got the same error again. At this point I noticed that the installation requires an online connection to the Internet - sometimes I turn this off. Before the installation I made the connection and everything worked again. It seems that during the installation necessary components are loaded. So it has nothing to do with the Windows version.

     

    Best regards

    Stefan

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