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Hello!

After installing "Kryon Assistant" the application does not start.
Error: in the window: "Kryon encountered an unexpected error and will close".
This error occurs in Windows 7 (x32, x64), Windows 8

How to solve the problem?

Hello - I suggest you open a ticket with out support team - support@nintex.com - there may be an issue with the configuration or license. What Kryon version is this?

 

Thank you,

Marlon


Hi, thank you for feedback

My Kryon version is 22.9.3.5 (x32 and x64)

downloaded here: https://public.kryon.io/#RPA-Versions/22.9/22.9.3/Client/

 

Have a nice day!


Dear Galabertstein  - i hope you managed to create a ticket.

I would like to ask if you have a working server and managed to connect other clients (such as the studio or console) to the server.

I also suggest you speak to your customer success manager for assistance.

Thank you,

Marlon (marlon.gobitz@nintex.com)


Dear Galabertstein  - i hope you managed to create a ticket.

I would like to ask if you have a working server and managed to connect other clients (such as the studio or console) to the server.

I also suggest you speak to your customer success manager for assistance.

Thank you,

Marlon (marlon.gobitz@nintex.com)

Hi Marlon!

I can't launch it for users who have Windows 7 and Windows 8.1 x 64

When starting the program this error appears
I installed many Microsoft components to solve it, but it didn’t help.


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