IF you use the 'read PDF' write it to a txt file (check what he has read) if its in a variable and use the 'if File contains...' is it possible it can't see the word mentioned, if its not in the middle of the text/variable? in the exported txt file the word clearly seen. (no paperscan) If the word is at the beginning of the scanned text it sees it, but when its somewhere in the middle it misses the word..
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