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Workflow continues to run on delete list item

  • June 25, 2024
  • 1 reply
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I’m using Nintex Workflow Automation Cloud and I was surprised that workflows continue to run on deleted list items from Sharepoint Online. Even approvers are still getting assigned tasks. Of course when they click the link to go to the completed form, they get a “no item exists” message. 

Is this normal? Shouldn’t the workflow stop running if the item it’s running off of has been deleted? 

It’s a pain to go into the “instances” and try to track down the specific one to terminate and a nuisance to the business users. 

Any suggestions on a better/easier way to manage this? 

Best answer by SimonMuntz

Hi @GoIllini,

Thank you for your question.
Yes, what you are seeing is expected behavior. SharePoint cannot tell Nintex Automation Cloud that the item has been deleted. Unless you add logic to your workflow that queries the SharePoint list to check that the item still exists before proceeding to the next steps, there is no other way around this issue.

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SimonMuntz
Nintex Employee
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  • Nintex Employee
  • June 25, 2024

Hi @GoIllini,

Thank you for your question.
Yes, what you are seeing is expected behavior. SharePoint cannot tell Nintex Automation Cloud that the item has been deleted. Unless you add logic to your workflow that queries the SharePoint list to check that the item still exists before proceeding to the next steps, there is no other way around this issue.

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