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Failed to invoke web service error when getting the list item attachments

  • June 17, 2024
  • 2 replies
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I have a workflow with the Call web service action, however, the workflow keeps erroring at this action with the following error message:

 

Failed to invoke web service. Error returned from server: <soap:Fault xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><faultcode>soap:Server</faultcode><faultstring>Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.

When testing the connection with a service account, this returns OK, so there’s no issue with that.  I’m unable to find anything to assist with this online, can someone please advise.

Best answer by DonnaA

I managed to resolve this issue, I noticed that the items we were running the workflow on didn’t have any attachments which is why it was erroring.

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SimonMuntz
Nintex Employee
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  • SimonMuntzNintex Employee
  • Nintex Employee
  • June 21, 2024

Hi @DonnaA,

Could you let me know if you're using the same service account in the action configuration you used when testing?

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  • DonnaA
  • Scholar
  • June 21, 2024

I managed to resolve this issue, I noticed that the items we were running the workflow on didn’t have any attachments which is why it was erroring.

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