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Search Fail

  • February 18, 2025
  • 4 replies
  • 35 views

stapleer
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HI everyone, I’m wondering if anyone else is finding issues with their Search Engine - I’ve put through a job recently (over a month ago) as our Search Engines are not picking up individual processes.  But the fixes are not working.  Nintex are working on this for us, but I’m curious to know if this is an issue others are experiencing or just us?

 

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4 replies

cferrer
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  • Rookie
  • 28 replies
  • February 20, 2025

Hi ​@stapleer,

Uuhhmm I’m not sure I follow what you are explaining, sorry.

For example, when I type a ‘key word’ in the ‘Search processes and documents’ bar, I’m still seeing all processes containing such key word so no issues there but then again, not sure if that is wat you mean with your question?

 

Cheers,

Carlos

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stapleer
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  • Author
  • Rookie
  • 23 replies
  • February 20, 2025

Thanks ​@cferrer - yep that’s exactly what I mean. When I type a word into the search bar I am only seeing folders and documents - no processes show.  Looks like yours is working fine though.  Thanks for confirming for me.

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  • Nintex Employee
  • 13 replies
  • February 21, 2025
stapleer wrote:

Thanks ​@cferrer - yep that’s exactly what I mean. When I type a word into the search bar I am only seeing folders and documents - no processes show.  Looks like yours is working fine though.  Thanks for confirming for me.

Hey @stapleer

 

Can i ask for the support item number that you have? I’d like to take a look at this on our end.

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stapleer
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  • Rookie
  • 23 replies
  • February 23, 2025

@Ruben it’s #00673401

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