Where to find auto-reply system generated emails

Hi @Ulises 

Regarding controlling the wording of the emails, the only aspect that can be controlled is the signature of the emails (logo & wording) but not the email bodies. This can be found under Admin > Configure > Branding

Regarding excluding individuals that you want excluded from emails because they are no longer part of the company, I would advice disabling or deleting those users. If they are still part of the company, but get notified as stakeholders e.g. of a process, then you can review their role assignments or where they are marked as process owners and transfer those allocations to another user.

Hi Evgenio,

Thanks for the information provided. I will follow your guide.

In addition to my enquiry, is it possible to customise small pop up messages for my organisation’s Promapp login site. Often we get non-account holders to click on the SSO and thought a brief pop up message (see blue dialogue bubble) might trigger staff memory as to whether they have in fact requested a Promapp account earlier or that SSO won’t work if their system email credentials don’t match email login they hold within Promapp. Hope the above makes sense.

I see your point. I don’t believe we currently allow any additional pop-up messages. I would suggest if you can elaborate on this by raising it as an idea on Nintex Ideas

Only workaround I have seen on something similar is to include a custom message as part of the background i.e. Edit the background image in a separate image editor and paste a textbox with a message, but it’s not ideal.

Hi EvgeniosE,

Thank you for your response and have now raise it as an idea on Nintex Ideas and provided context.

Regards,

James