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Question

Unable to edit as process owner

  • 26 July 2024
  • 1 reply
  • 21 views

Hi,

As a Promaster I have got a query where a newly appointed Process Owner is unable to edit a process that is currently showing as ‘In Progress v10.2’ (view v10.0).

I suspect it is stuck with the previous owner but can’t seem to identify who it is from the change log or can’t push it through from my end as it is not showing on “My changes” All I know is that previous Promaster did a ‘Global Replace of Owner/Expert’ but version doesn’t give PO/PE details at the time.

how do I enable user to be able to edit this process? Is it in the hands of the current process expert?

Thank you for your assistance.

Regards,

U

1 reply

Garciiav
Badge +3

Hi @Ulises ,

 

In order for the new owner to be recognized after saving the owner change the process would have to be published. If for some reason you your team didnt leave a change comment you can have a Promaster bypass and publish the process this way the new Owner will be able to now take ownership.

 

Let us know if you have any questions!

Nintex Support!

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