Unable to assign Expert/Owner when creating the process

  • 13 July 2022
  • 1 reply

We have an active user who has created many processes in the past, when they tried to create a new process today and needed to assign an Owner & Expert they searched for their own name and there was no dropdown that had appeared at all. 

As a workaround I was able to create a process and select them as the owner & expert which then allowed them to start working on the process but they still cannot create a process and this isn't a feasible solution in the long run as they will be adding many more processes to the group.


Any tips or tricks to try and resolve this issue for our user?


Best answer by Noala 18 July 2022, 04:05

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1 reply

Badge +8

I would report this via a support ticket (ie email direct to Nintex support) as it seems to be a technical issue that shouldn't be happening.