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To Delete, or to Disable, that is the question:

  • November 5, 2023
  • 2 replies
  • 113 views
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stapleer
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General House Keeping Question:

Does anyone Delete  old employees from Process Manager or do you leave them as Disabled forever?

We have 1336 disabled users, and a current user list of 1320.

My general rule now for when someone leaves is to delete all their roles and transfer all their processes (if possible) - but there’s a whole lot of history in here to clean up.

Thanks

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  • Rookie
  • 24 replies
  • November 6, 2023

Currently we have not deleted any employees from Promapp, they are just disabled. However, the process of disabling includes reassigning all their responsibilities and removing their roles. If a replacement has not yet been appointed, all process responsibilities are assigned upwards to the relevant Manager and reassigned when new person is appointed.

I would like to start deleting the inactive users after a period of time ( maybe after 12-18 months, to allow for summer students who return each year) but haven’t started yet.

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  • Rookie
  • 3 replies
  • February 19, 2025

Does anybody know if the disabled users still count towards your contracted number of allowable user licences?

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