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Hello community,

As you know, Process Manager has available a report called ‘Process View’ which is very straightforward in purpose.

However, I would like to understand who within my organisation actually ‘rates’ processes (and not just view them). An image has been attached for clarity.

Similar to the ‘process view’ report, the intend of this one would be to measure engagement.

 

I could not find this report available in the platform. Therefore, I was thinking that there might be a way to run an API report with this customised request.

Any insights on this please?

Thanks,

Carlos

Hi @cferrer,

 

We currently don’t expose this information. I guess you’d just want a list of users and  the rating that they are making?


Can i ask you to submit an idea on our ideas site??

Hi @_Ruben,

Thanks for your reply and ‘yes’ that’s exactly what I am after and suggesting as a report within Process Manager.

I have submitted the idea now. Let’s see how this progresses.

Regards,

Carlos

We use a report under Admin called Process Improvements/Feedback.    If you export the report you can filter on Feedback and Ratings.    The report does also name the individual who has left the Feedback and Rating .     Note i believe you may need to have Promaster Privileges  to run the report.    Hope this helps  

Hi Claire,

Yes, it does. Thanks for your reply and the information.

I’m planning on creating incentives for the staff to actually use that great star rating/feedback feature so this will assist with this approach.

Cheers,

Carlos

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