Hello everyone,
We are at the beginning of our journey into Promapp. We still have so much too learn. I'd like to know the best practices to identify in the flow automated activities.
In other words, what needs to be done to have a clear distinction between activities conducted by roles within the organization, and the ones automatically carried out within our business systems.
Thanks in advance for your support.
Aïcha
Hi Aicha,
When you are in the Edit view in promapp, where you are inputting who/what is responsible for the activity you should be able to select the tag ‘Automated’. This will look up your systems list and add a new swimlane in the diagram for the automated activity. If ‘automated’ is not showing in your list you can add it under system administration as a new system. You can also add all your enterprise systems here to show which apps/systems are involved in activities where tasks are performed by people.
Hope this helps.
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